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How we work

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Service Delivery Model,

A model within which all of the programs and services offered by Ngala operate, incorporates the following key elements:

    • An evidence-base to all practice.
    • An ecological approach incorporating:
      • Child in Society
      • Child in Community
      • Child in Family.
    • An integrated service framework which recognises the breadth of the organisation’s work across:
      • Universal Services – services that are aimed at the general population such as the Ngala Helpline, Parenting and Professional education and early years resources;
      • Targeted Services - geographically or culturally targeted such as Ngala’s Parenting and Play Time at Merriwa, Noranda, Mirrabooka, Kwinana and Rockingham and Ngala’s Indigenous Parenting and Children’s Service; and
      • Specialised/Intensive Services - where an intensive response for parents with young children is required by an interdisciplinary staff team. This includes Ngalas’ Day Stay and Overnight Stay and the Parenting Advice and Support Service at Bandyup Women’s Prison.

Practice Framework

Commitment to Reconciliation


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  • Friends of Ngala Dinner Dance: Tod Johnston & PeaceLove!

    Friends of Ngala Dinner Dance: Tod Johnston & PeaceLove!

    When: Oct 14 - Oct 15

    Join the team from Friends of Ngala for a spectacular dinner dance at Rambla On Swan with Tod Johnston & PeaceLove to support WA's oldest charity with 100% of profits from ticket, auction and raffle sales going directly to Ngala.


  • Early Parenting Groups

    Early Parenting Groups

    When: 21 Sep, 9:30am

    Where: Aveley

    Birth to 4 months: A 5-week series of workshops for parents with a newborn baby. Each workshop covers a wide range of topics about you and your new baby and provides the opportunity to meet and connect with other new parents in your local area.

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