Need advice? Our Parenting Line is open 8am-8pm to help with any parenting challenge for kids from 0-18 years. Call now.

Let’s get to
the bottom of
behavioural issues.

Evidence-informed support for behaviour issues.

Our team are here to help understand the root cause of negative behaviours and work with you and your family to confidently address them.

There are so many opinions and conflicting pieces of advice out there about how a child should be behaving, and what you should do to help them.

The reality is, there isn’t a one-size-fits-all solution, and there are no right or wrongs. In fact, the correct way to help your child through behavioural issues differs from child to child. 

The important thing to know is they’re not ‘bad’ and you’re not doing anything ‘wrong’ – together we can work on strategies to get home life back under control.

Some of the behavioural challenges we can help with.

Hitting and aggression
Screaming and yelling
Big emotions (tantrums)
Fussy eating
Boundary setting
Sibling rivalry
Biting
Excessive anger

Not sure what you need? No problems!

Contact us and we’ll help direct you to the most appropriate service.

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Hear from past parents.

I felt heard and understood

I felt heard and understood, they were extremely knowledgeable, they knew exactly what I was experiencing and helped me through my situation. The first phone call I would characterise as life changing. I felt a real struggle in understanding my baby and the nurse helped simplify everything and was very patient.

You guys are life savers

I couldn’t recommend Ngala enough. As a first time mum to twins I was very sleep deprived and exhausted when I arrived at Ngala. Not only did they help my babies learn to self settle and start to link their sleep cycles but I walked away as a more confident and assured parent. Special thanks to [the staff who worked with us]… you guys are life savers xo

Thanks for giving me confidence in parenting

Thanks for your advice and answering my questions. Thanks for facilitating an environment where I can meet other local mums. Thanks for helping me remember the nursery rhymes of my childhood. Thanks for giving me resources and confidence in parenting.

Such a gift to Geraldton families

Parents and Learning has been such a wonderful program for Kindilink and our families. Such easy access to quality books, age appropriate and fun activities provided by the lovely PaL ladies. It is such a gift to Geraldton families.

Opening doors, making a difference

Taking a Remote School Attendance Strategy staff member on home visits leads to better outcomes, as it literally helps ‘open the door’. Our collective efforts are making a difference and I believe there is a growing understanding in Carnarvon that when it comes to school attendance, every day matters.

I was blown away by the level of support

I cannot thank you enough for the unbelievable service you provide in such a supportive and compassionate environment. I felt like a failure for needing more help, and I was really at the end of my tether. The service you provide is outstanding, and I was blown away by the level of support and kindness.

I just wish I had come sooner

[Your staff] made me realise that I was doing the best job I possibly could and that my son was where he should be developmentally. The advice given has already made a huge impact on his sleep patterns and overall happiness when he is awake. I just wished I had come sooner.

What we do.

Professional, evidence-informed advice from a team of medically qualified professionals.
Build personalised, realistic strategies around your child, routine and personal situation.
Take a step back - sometimes the solution for a good night sleep might lie in other places.
Let you take the lead - we won’t tell you what you need, we’ll support you to get what you want.

What we don’t do.

Take over. You are always in control, and we are always working towards your goals.
Controlled crying. We won’t let your child grow distressed, or stop you attending to them.
Separate you from your child. We observe and coach you to stay in control.
Babysit. We’re here to find a long term solution, not provide short term respite.

Who can attend?

All Ngala services are available to all parents in WA – there are no eligibility requirements. To access our 1 and 4 day stays you will need a referral from a GP – you can either ask your GP to fill out this form, or contact Ngala to speak with our team about your options.

FAQs.

Do I really need a Registered Nurse to help with child behaviour?
A Child Health Nurse is best suited to identify any additional challenges that might be affecting your child - which may include colic, difficulty feeding, or even mental health issues. Their wide-ranging clinical skill is what sets us apart.
Do you guarantee to solve my issue?
We guarantee to develop a practical and realistic strategy for you to implement in your own home. We do not guarantee to 'solve' any problem in a set time frame and suggest you be cautious of those who do, as their methods might miss any underlying issues that need to be identified and addressed.
Is Ngala Behaviour Support available for all children?
No, Ngala can help with feeding issues from breast feeding and bottle feeding, right through to transitioning to solids and dealing with fussy eaters.
Is all my food provided during my stay?
Yes. We have an on-site cook who will prepare fresh meals and snacks during your stay.
Can I bring other siblings or a partner?
Yes you can. We have specialist rooms to suit everything from a partner staying, to a family of 6. You can bring any other family members to stay with us, however please be aware there will be additional costs, which depend on your level of insurance. If you would like an estimation of how much you will need to pay for your level of cover please contact our team and we will be able to provide one for you.
Can I leave the Clinic once I’m there?
Yes you can. You are free to come and go as you please and can leave at any time, however you will always need to be in charge of and supervising your little one. Please note you are not able to duck out while your baby sleeps!
Do you provide babysitting so I can get a break?
No. You are required to always be in charge of and supervising your little one.

Resources.