Need advice? Our Parenting Line is open 8am-8pm to help with any parenting challenge for kids from 0-18 years. Call now.

We’re here to help

Free parenting support from qualified professionals,
8am-8pm, 7 days a week. Call us now: 08 9368 9368

Staffed by qualified Child Health Nurses, midwives and other professionals.
Calls are completely confidential and non-judgemental.
Our advice is supported by the latest clinical evidence.
No question is off limits, no topic is taboo. We’re here and ready to listen.

Pregnancy to Newborns

Pregnancy to Newborns

Preparing for Parenthood
Infant Milestones
Feeding (breast or bottle)
Child Health
Sleep & Settling Support

Babies to Toddlers

Babies to Toddlers

Sleep Cycles & Schedules
Developmental Milestones
Breastfeeding Support
Fussy Eating
Child Care Transitions

Pre-schoolers to Pre-teens

Pre-schoolers to Pre-teens

Behavioural Issues
Emotional Regulation
Childhood Anxiety
Nutrition and Diet
School Transitions

Teenagers

Teenagers

Risky Behaviours
Self and Body Image
Teen Relationships
Cyberbullying
Building Resilience

Parental Support

Parental Support

Post-natal Mental Health
Adjusting to Being a Parent
Family Relationships
Coping with Fatigue
Parenting Communication

Service Navigation

Service Navigation

Whatever your challenge, we’ll be able to put you in touch with the right people to assist.
If you aren’t sure where to turn, you can turn to us.

Please note, we are not a crisis response service.
We are a callback service. Please call us and one of our team will call you back as soon as possible.
We do this to help us prioritise at risk or distressed parents.
For an urgent response, please contact Crisis Care on 9223 1111
If your child is unwell please contact Health Direct on 1800 022 222

Ready to talk?

Hear from past callers.

I felt heard and understood

I felt heard and understood, they were extremely knowledgeable, they knew exactly what I was experiencing and helped me through my situation. The first phone call I would characterise as life changing. I felt a real struggle in understanding my baby and the nurse helped simplify everything and was very patient.

You guys are life savers

I couldn’t recommend Ngala enough. As a first time mum to twins I was very sleep deprived and exhausted when I arrived at Ngala. Not only did they help my babies learn to self settle and start to link their sleep cycles but I walked away as a more confident and assured parent. Special thanks to [the staff who worked with us]… you guys are life savers xo