Need advice? Our Parenting Line is open 8am-8pm to help with any parenting challenge for kids from 0-18 years. Call now.

We’re here to help

Free parenting support from qualified professionals,
8am-8pm, 7 days a week. Call us now: 08 9368 9368

Staffed by qualified Child Health Nurses, midwives and other professionals.
Calls are completely confidential and non-judgemental.
Our advice is supported by the latest clinical evidence.
No question is off limits, no topic is taboo. We’re here and ready to listen.

Pregnancy to Newborns

Pregnancy to Newborns

Preparing for Parenthood
Infant Milestones
Feeding (breast or bottle)
Child Health
Sleep & Settling Support

Babies to Toddlers

Babies to Toddlers

Sleep Cycles & Schedules
Developmental Milestones
Breastfeeding Support
Fussy Eating
Child Care Transitions

Pre-schoolers to Pre-teens

Pre-schoolers to Pre-teens

Behavioural Issues
Emotional Regulation
Childhood Anxiety
Nutrition and Diet
School Transitions

Teenagers

Teenagers

Risky Behaviours
Self and Body Image
Teen Relationships
Cyberbullying
Building Resilience

Parental Support

Parental Support

Post-natal Mental Health
Adjusting to Being a Parent
Family Relationships
Coping with Fatigue
Parenting Communication

Service Navigation

Service Navigation

Whatever your challenge, we’ll be able to put you in touch with the right people to assist.
If you aren’t sure where to turn, you can turn to us.

Please note, we are not a crisis response service.
We are a callback service. Please call us and one of our team will call you back as soon as possible.
We do this to help us prioritise at risk or distressed parents.
For an urgent response, please contact Crisis Care on 9223 1111
If your child is unwell please contact Health Direct on 1800 022 222

Ready to talk?

Hear from past callers.

You guys are life savers

I couldn’t recommend Ngala enough. As a first time mum to twins I was very sleep deprived and exhausted when I arrived at Ngala. Not only did they help my babies learn to self settle and start to link their sleep cycles but I walked away as a more confident and assured parent. Special thanks to [the staff who worked with us]… you guys are life savers xo

Thanks for giving me confidence in parenting

Thanks for your advice and answering my questions. Thanks for facilitating an environment where I can meet other local mums. Thanks for helping me remember the nursery rhymes of my childhood. Thanks for giving me resources and confidence in parenting.

Such a gift to Geraldton families

Parents and Learning has been such a wonderful program for Kindilink and our families. Such easy access to quality books, age appropriate and fun activities provided by the lovely PaL ladies. It is such a gift to Geraldton families.

Opening doors, making a difference

Taking a Remote School Attendance Strategy staff member on home visits leads to better outcomes, as it literally helps ‘open the door’. Our collective efforts are making a difference and I believe there is a growing understanding in Carnarvon that when it comes to school attendance, every day matters.

I was blown away by the level of support

I cannot thank you enough for the unbelievable service you provide in such a supportive and compassionate environment. I felt like a failure for needing more help, and I was really at the end of my tether. The service you provide is outstanding, and I was blown away by the level of support and kindness.

I just wish I had come sooner

[Your staff] made me realise that I was doing the best job I possibly could and that my son was where he should be developmentally. The advice given has already made a huge impact on his sleep patterns and overall happiness when he is awake. I just wished I had come sooner.

Resources.