Finding the supportive answers to your parenting questions can sometimes be challenging. Although internet search engines can be an easy solution to the answers you need, navigating the information search can be overwhelming and identifying information relevant for your family’s needs can be confusing. When you add the well-meaning advice of friends and family, you may find yourself needing more clarity and direction to help you along the journey of parenting.

A Ngala consultation can set you on the right path. A consultation session responds to your child development questions and concerns, as well as provides emotional support, practical strategies and useful resources. Consultations can focus on sleep, meal times, toileting or behaviour.

What is a consultation?

A consultation is an individual session for parents with a skilled and experienced Ngala staff member. Consultations can focus on children of any age, including newborns and before baby is born.

Most consultations are face-to-face at a Ngala location.

How long does a consultation last?

In-centre consultations are 60 minutes, with a follow-up call.

It’s challenging to leave the house at the moment. Do you offer phone consultations?

Yes, we can provide a 60 minute phone consultation, so you can access support without having to leave home with your baby or toddler (or both!).

What can I expect during a consultation?

During a consultation, you will:

  • be able to ask questions that relate to your specific situation;
  • get tools and strategies to support your parenting goals;
  • gain a greater understanding of your child’s development and behaviour;
  • have an opportunity to explore your parenting experiences, thoughts and feelings with someone who will listen without judgement; and
  • increase your confidence in being able to support your child’s growth and well being, as well as looking after your own well being.
What will it cost?

Your personalised Ngala consultation can be booked in for:

60 minute in-centre consultation, for $145 (including GST)


60 minute telephone consultation, for $145 (including GST)


To find out more, call the  Ngala Parenting Line at:

(08) 9368 9368 (Metro) or 1800 111 546 (Regional)


Email us at

* Prices indicated are current as at 28 August 2019 and are subject to change without notice.


Alex’s Story 

Alex, a mum-to-be called Ngala for a consultation session.

“As a first time mum to be, the services and support offered by Ngala have been invaluable. I had a consultation with Carol, who took the time to sit and speak with me about not only birth but those initial weeks when we bring our baby home. It enabled me to air some of my anxieties and fears about how I will make the adjustment to motherhood. She took the time to understand my journey to this point, while providing me with resources showing I was not alone. The time that Carol spent with me in the consult was incredible, she was extremely approachable and easy to talk with.

Knowing that when we have transitioned from pregnancy to parenthood there are people just a phone call away to answer questions on the Parenting Line, and the many other services offered by Ngala, helps you realise you aren’t alone in this journey,” Alex Humphreys.


Cancellation Policy For All Consultations:

  • Refunds will not be offered for ‘no shows’ on the day of the session or if advised of inability to attend within 24 hours of the session time.
  • If you are unable to attend your scheduled session and advise Ngala at least 24 hours prior to the session, you may reschedule to an alternative day, time and/or location, subject to availability.
  • Requests to reschedule must be made by the parent/carer who booked the session.
  • Ngala reserves the right to cancel or postpone a session for any circumstances beyond our reasonable control.
  • If a session is cancelled by Ngala, participants will be offered a reschedule or alternative service as appropriate. Ngala accepts no liability for participants’ travel, accommodation or other costs incurred.